Register for a Stripe Account
Registering with Stripe
If you already have a Stripe Account this guide is not for you. Please head to guide Join Toucan Collect.
If you do not have a Stripe account but wish to use the Toucan Collect app, you will need to create an account with Stripe.
Before proceeding, please make sure you have authority to create a Stripe account on behalf of your organisation.
You will need to have your charities information to hand including things like Bank account information, Trustee name, addresses and DOB. Please make sure you have all of your charities information to hand before proceeding.
Stripe Signup
Enter www.stripe.com/gb into your browser
Click 'Sign in'
Click on 'Create New Account'

Enter in your information

Stripe will send a verification email to the address you registered with. Go to your inbox and click on the verification email. Once verified, you will be re-directed back to Stripe to continue signing up.
Business Type
Click on 'Add business information'

Select Nonprofit organisation as the business type
Business Details
Enter the charity's legal information
Enter charity registration number
Enter charity VAT number if applicable
Enter charities trading name
Enter charities business/trading address
Enter charities telephone number
Select your organisation type from the Industry dropdown
Enter your charities website URL
In the 'Product Description' box you will need to enter a summary of your charity e.g. Cancer charity raising funds for research
Press 'Continue'
Business Representative
This section must be filled out by someone with significant control and management of your organisation. If that's not you, make sure to ask the right person to continue.
Enter your legal first and last name
Enter your email address
Enter your job title
Enter your date of birth
Enter your home address
Enter your phone number
Leave 'I own 25% or more of the company unticked
Leave I am a member of the governing board of the company unticked
Press Continue
Business Owners
Press Continue with no business owners
Business Directors
Press Continue with no business directors
Business Executives
You should already see the name you entered in the business representative section
Please add up to 2 additional trustees information in the business executive section
Click 'Continue' once complete
Public Details
This next section relates to visible information that may appear in payment statements, invoices and receipts.
Statement Descriptor - this should be pre populated with your charities trading name
You have the option to shorten the descriptor if it is too long
Enter charities telephone number (toggle if you want this to appear or not)
Press 'Continue'
Add Your Bank
Add an account for payouts. Earnings that you receive will be sent to this account.
Select currency
Select country of bank account
Enter sort code
Enter account number
Select your pay out schedule from the dropdown
Press 'Continue'
Secure Your Account
Stripe requires two-step authentication in order to keep your account safe.
Set up your two-step authentication
Use an authenticator app
Add a security key
Add a passkey
When you have chosen your method, press 'Continue'
Add Extras
Stripe will offer you to direct a fraction of your revenue from donations to 'Stripe Climate'.
Set your commitment, or scroll down and select 'No Thanks'
Review and Finish
Review your information to make sure its correct. When you're happy press 'Submit'.
Stripe Dashboard
Once you have submitted your application and its been approved by Stripe you will be directed to your Stripe Connect portal.
Now that your Stripe account please return to the Join Toucan Collect guide to sign up.
Last updated
Was this helpful?