Reports

Overall Performance

This report is designed to show you transacting and non transacting devices by region. You have the ability to search by date range, area and region. Each of the regions are listed on screen and will display a summary based on the selections made above. You also have the ability to export overall performance data into CSV.

District Performance

This report is designed to show you how each district is performing. The report will show you the district, total amount raised, number of transaction and the average transaction value for that area. This data is at district level not device level.

You have the ability to filter by date range, area and region as shown below:

Device Performance

This report is designed to show you by terminal id / serial number how much each device has raised in total. The report will show the terminal id, serial number, device type, current district, amount and average transaction value (ATV).

You have the ability to search by date or a range of dates as well as the ability to download a report to CSV as well as adding a report note.

The results of the report will be shown in a table below. You will notice that you can select a specific device and view or edit the device.

Please go to section Devices for instructions on how to view or edit a device.

Dormant Devices

This report is designed to show you two categories:

Transacting devices

Generate a report of all transacting devices by date range. The report will show you terminal id, terminal type, current district, amount summary i.e. how much that device has processed within the date range selected and the last transaction date.

Dormant devices

Generate a report for devices which haven't processed a transaction within the date range selected.

You have the ability with either report to select a specific date range, add a report note and download via CSV.

MID Summary

This report is designed to show you how many transactions have been processed on your RBL MIDS across Elavon, American Express and Credorax. You also have the ability to select a date range to look at specific dates.

Notes Reports

The notes report section has been designed to record a log of any changes made to either a device allocation or new user on the MI portal.

You will be able to see the date, user, terminal id, serial number, type and note added by a user.

As with all reports you have the ability to export this into a CSV based on a date selection of your choice.

Yearly Summary Report

The yearly summary report is designed to show you how much has been raised each day by year across the board.

Manage Reports

This is your report management area where any reports you have requested to download via CSV will be located. You'll notice in the screen show below you will be able to identify the report by date, report type, note, status, download link and delete.

To download a report click the download link.

To delete a report press the red delete button.