Card Not Present Payments/Refunds

Card Not Present Payment

If you need to issue a Card Not Present payment or refund, select the Card Not Present button in the Main Menu. You will be asked if you are issuing a refund or taking a payment. You will then be given two options, Mail Order or Telephone Order.

After selecting the type of order, you will need to enter the sale amount, the card number, the expiry date, the CSC number, the card holders billing information (such as house number and postcode) and enter a reference number for the transaction.

Then select Start Transaction.